Boardable is a fast-growing company with a mission to increase board member engagement and effectiveness by becoming the global go-to brand for nonprofit board software. Celebrated for our mission, purpose, and values, Boardable was recently selected as one of Business Insider’s Best Places to Work. We are always on the lookout for talented people who demonstrate drive, integrity, respect, teamwork, and empathy. If you can bring a diverse perspective, superpower skills, and an amazing attitude to our team, we want to hear from you.
The Customer Success Associate is responsible for building strong relationships to ensure customer satisfaction and drive renewal and expansion revenue. The person in this role reports directly to the Director of Customer Success and works closely with the Customer Success, Sales, and Product teams to deliver a seamless, positive experience throughout the entire customer life cycle. This is an entry-level client management position with room for growth.
This is a second shift role focused on serving customers outside the US Eastern Time Zone. Exact hours are flexible and will be determined in coordination with your manager.
The qualifications below are preferred, but not required. We are open to hiring the right person regardless of background, education, or experience, provided you are a quick learner, good communicator, and have integrity (you do what you say you will do).
Boardable is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage all those interested to apply.