Job Title: Product Support Specialist
Reports To: Director, Support & QA
FLSA Status: Exempt
Boardable is a fast-growing company with a mission to increase board member engagement and effectiveness by becoming the global go-to brand for nonprofit board software. Celebrated for our mission, purpose, and values, Boardable was recently selected as one of Business Intelligence Group's Best Places to Work. We are always on the lookout for talented people who demonstrate drive, integrity, respect, teamwork, and empathy. If you can bring a diverse perspective, superpower skills, and an amazing attitude to our team, we want to hear from you.
The Product Support Specialist will be the primary point of contact for Boardable customers in need of technical troubleshooting and general product support. This person will need to dive into the product and get familiar with what we’ve built. The role is perfect for someone who wants to help solve customer problems, organize customer feedback, build a career in the tech industry, and make an impact on a growing business. This is an entry-level client-facing role with room for growth.
The qualifications below are preferred, but not required. We are open to hiring the right person regardless of background, education, or experience, provided you are a quick learner, great communicator, team player, and have integrity (you do, think, and say what you will do).
Boardable is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage all those interested to apply.