West Cecil Health Center fulfills the dream of providing access to high-quality health care close to home for everyone in the community. As a federally qualified health center (FQHC), they are committed to ensuring no one is denied access to services due to inability to pay.
History
West Cecil Health Center has come a long way from its humble beginning in a triple-wide trailer. Today, it operates out of a modern facility in Conowingo, Maryland, along with a satellite location in Havre de Grace, Maryland.
The organization has steadily expanded its reach, ensuring the provision of essential healthcare services to meet the needs of the community in both Cecil and Harford Counties. Committed to its mission of providing high-quality healthcare accessible to all, West Cecil Health Center has consistently adapted to the challenges faced by its community.
Challenge
Prior to using Boardable, managing board materials and meetings was labor-intensive and time-consuming. Board packets were prepared manually, including gathering documents, creating agenda, and distributing materials. With multiple committee meetings contributing to this content, tracking and consolidating updates become a logistical challenge. This manual process increased the likelihood of errors, such as missing pages or incomplete packets. These inefficiencies made it difficult to focus on more strategic aspects of board management.
Solution
Boardable offered an accessible, user-friendly solution tailored to the needs of West Cecil Health Center, transforming the way the organization managed its board operations. With its intuitive interface and comprehensive features, Boardable addressed many of the inefficiencies and frustrations of their previous manual system, streamlining processes and enhancing productivity.
Maria Agosto-Martinez, the Executive Assistant at West Cecil Health Center offers her perspective, “Even if people weren’t tech-savvy before, they’re up to speed now. It’s just become a way of life.” This shift underscores how seamlessly Boardable has integrated into the organization’s workflow, simplifying access to critical documents and improving overall meeting participation.
Even if people weren’t tech-savvy before, they’re up to speed now. It’s just become a way of life.”
– Maria Agosto-Martinez, Executive Assistant, West Cecil Health Center
The platform simplifies access to critical documents and streamlines meeting participation, enabling board members to focus on meaningful discussions and strategic decision-making. It’s intuitive design ensures that even new members can adapt quickly, minimizing onboarding time and fostering seamless integration into board activities.
Today’s Operations
The board operates a hybrid meeting model, combining in-person and virtual sessions to accommodate the diverse needs of its members. Leveraging tools like Boardable Video, West Cecil Health Center ensures seamless collaboration and communication, regardless of location.
Boardable has become an indispensable tool in managing these meetings, playing a pivotal role in their success by streamlining essential processes:
- Efficient Meeting Preparation: Agendas and minutes are templated and saved for easy updates. Reports and policies are quickly pulled from prior committee meetings for review, saving time and ensuring consistency.
- Simplified Communication: By consolidating all meeting-related documents and communications in one secure platform, Boardable provides board members with a single accessible hub for everything the need, reducing confusion and enhancing productivity.
- E-Signatures: Critical documents, such as meeting minutes or conflict of interest forms, can be distributed and signed electronically within the platform, eliminating manual processes, saving time, and ensuring compliance with organizational policies.
Through these capabilities, Boardable empowers the board to operate more efficiently and with better collaboration, fostering greater board maturity while supporting the organization’s broader mission.
Results
By reducing administrative burdens and fostering more efficient operations, Boardable has elevated the board’s functionality and professionalism. This enhanced structure empowers board members to engage more deeply with their responsibilities, facilitating strategic discussions that align with the organization’s mission and vision. With a streamlined process in place, the board can focus on advancing West Cecil Health Center’s goals, expanding services and ultimately serving the community more effectively.
Maria A. highlighted the time-saving benefits of the platform, sharing, “It saves a lot of time. When you send out the agenda, they can just upload their items and attach it easily. After you type up the minutes, it’s right there—you just send it out for signatures and you’re done.”
Conclusion
With Boardable, West Cecil Health Center has transformed its board operations, saving time and improving efficiency. As the organization continues to grow and expand its services, Boardable remains an integral part of its success in managing board materials and fostering collaboration.
Boardable Features Used In This Case Study
Document Center
View all your files in one, secure place. No need to dig through email attachments.
Board Packet
Consolidate all meeting materials your board needs to be prepared and ready to participate.
Boardable Video
Hold flawless meetings with integrated video and AI tools.